SMS Marketing Software with Contact Management Reviews
FAQs About SMS Software with Contact Management Below are actual questions asked by people who are looking to learn more about SMS marketing software with contact management. Our experts’ answers are also included, so read on as you make your way through your purchasing process. What is an SMS marketing campaign? An SMS campaign is […]
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Below are actual questions asked by people who are looking to learn more about SMS marketing software with contact management. Our experts’ answers are also included, so read on as you make your way through your purchasing process.
What is an SMS marketing campaign?
An SMS campaign is a form of marketing where you use text messages to communicate with your customers. It works the same way as an email marketing campaign, but SMS allows you to reach more people since there are around five billion mobile phone users worldwide, while there are only around 3.7 billion email users.
What is SMS marketing software?
SMS marketing software allows you to send bulk text messages by logging in to a cloud-based, mobile, or desktop application. With SMS software, you can send a message to thousands of your customers within minutes.
Best of all, these tools allow you to manage your contacts effectively. Some software is better than others, but they will all at least allow you to add those who sign up, and let go those who want out.
Can SMS marketing software also manage SMS contacts?
Yes, this one of the basic features of all SMS marketing software as it allows users to manage their SMS contacts. You will be able to add users who want to join, and let go those who wish to leave. More advanced software will allow for audience grouping and more customization of how and when contacts are managed.
What is contact management?
Contact management is a feature that allows users to store and easily find SMS contact information. Aside from these basic functionalities, a good contact management system enables users to:
Record and review all communication with each contact
Group contacts according to categories
Import and export contacts
Good SMS marketing software integrates contact management in its application in order for users to truly take advantage of how effective this type of marketing cna be.
What are the basic features of SMS marketing software?
The basic features of SMS marketing software include the following:
Bulk or mass texting
Multimedia Messaging service (Images)
Shortcodes for link tracking
The best SMS marketing software providers have advanced features such as search filtering, analytics, voicemail, API access, and call forwarding, to name a few.
Is it legal to send commercial text messages to everyone on my contacts list?
Only if all of them have given you explicit permission to send commercial text messages to their mobile phones. It is important for marketers to understand that there are laws and regulations that protect individuals from spam and unsolicited text messages. Be sure to read the laws of your local country, and any country you are looking to do business in.
How do I get more contacts for my SMS campaign?
You may use advertising strategies to promote your SMS campaign and encourage customers to opt-in. However, the easiest way is to integrate the opt-in process in online forms. This way, people can automatically opt-in to your SMS campaign while completing an order form or when signing up to your online platform.
You may also get creative and offer exclusive discounts and deals to SMS subscribers which will definitely attract more people. Either advertise that you give out free codes exclusively through SMS, or offer people a discount if they sign up with your SMS campaign!
Why are my customers opting out of my SMS campaign?
Companies are required by law to make it easy for subscribers to opt-out of SMS campaigns. To keep subscribers from replying “STOP” to your promotional text messages, make sure that your SMS campaign is not too spammy. Your business SMS marketing campaign must be creative and value-adding so that your subscribers will stay.